360 Surveys
What are they?
"What do others in my organization think of me and how does it compare to what I think about myself?"
Don't just look in the mirror and ask yourself that question, get 360 degree feedback. A 360 degree feedback or 360 survey is a type of multi-rater survey that allows participants to rate themselves and have people who know them (respondents) provide ratings.
Typical Use
Often an organization will have a group of employees participate in a 360 survey. The participant's own responses are compared (1) to aggregated ratings provided by respondents in a particular cross section of raters such as peers or direct reports, and (2) to the combined ratings of everyone invited to provide feedback.
Does your performance vary based on who you're working with or do you manage your relationships with your direct reports differently than with your peers? The 360 survey can help you answer these and other questions and provide you with the basis for becoming a better leader and co-worker. Unless otherwise required, 360 degree feedback is typically kept anonymous to encourage more open and complete responses.
Types of 360 Surveys
LearningBridge specializes in creating custom 360 surveys to meet your particular design and/or learning objectives needs and in fact this is the bulk of work since our founding over a decade ago.
Prefer to use one of ours? No problem. We have proprietary 360 surveys that have been developed by experts in questionnaire design and leadership research. You can use them as is or modify them for your purposes. Here are a few of our proprietary 360 degree surveys.
Leadership Inventory
What is it?
The Leadership Inventory is an 8-dimension, 40-item 360 skill instrument founded on research to identify observable leadership behaviors, in a simulated leadership environment, that distinguishes exceptional leaders from mediocre ones.
Typical Use
The questionnaire is often used for employee assessment both prior to and during training and development activities.
View a sample Leadership Inventory report.
Relationship Management Survey (RMS)
What is it?
The RMS is a 360 competency assessment tool that focuses on the key behaviors necessary to be successful in building and sustaining long-term professional service relationships: leadership and coaching/apprenticing within teams, relationship building and collaboration with clients, new business development, and building trust with partners and clients.
Typical Use
The RMS is used to provide feedback in business settings where lateral relationships are most critical. The 360 degree feedback is gathered from peers and/or team members, clients, managers and/or senior executives, and direct reports to service professionals as part of their annual review and/or in preparation for executive development programs. It was originally designed for use with service professionals, such as management consultants, public accountants, attorneys and investment bankers - people that must satisfy the increasing demands of their clients, the changing demands of their leaders, and the developmental needs of staff while operating in am largely peer driven environment.
View a sample Values-Based Assessment report.
Academic Leadership Assessment (ALA)
What is it?
The ALA is a 360 degree skills inventory and feedback report designed by Stephen A. Stumpf in collaboration with AACSB International that provides meaningful and confidential feedback on four key topic areas associated with effective leadership in academic settings: foundations of leadership, interpersonal competencies, use of business acumen in decision making, and head of the academic enterprise.
Typical Use
This 360 survey is often used by academic leaders (deans, associate deans, assistant deans) to solicit 360 degree feedback about the effectiveness of their leadership from key constituents, such as faculty members, others on the school leadership team, administrative leaders at the university, and alumni/business people.
Business Capability Inventory (BCI)
What is it?
The BCI is a 360 degree inventory and feedback report designed by Villanova University's business school, in support of AACSB-International's Assessment Resource Center, and powered by LearningBridge. With the BCI, the alumni participant is able to use this is their work settings to confidentially determine how they are being perceived along various business capability dimensions - by specific coworker groups of their choosing - and in comparison to their peers with whom they recently graduated. Over time, the BCI allows a university to track the performance of their alumni and to compare this performance to other populations.
Typical Use
It is typically administered through the university or college Alumni Office in collaboration with the business school administration as a value-added service so that individual alumni can get 360 degree feedback from coworkers such as managers/supervisors, peers, mentors, and teammates. It can also be used as part of a broader program to profile the alumni population over time.
MIT's Four Capabilities Assessment
What is it?
The Four Capabilities Assessment is a flexible web-based assessment tool, designed by Deborah Ancona and used by MIT's Executive Education, MBA, and corporate consulting programs. It offers a high degree of monitoring and customization, while at the same time being sufficiently automated so that minimal intervention and administration is required.
Typical Use
Utilizing a unique set of dimensions developed by the Deborah and her colleagues at MIT, this instrument is most often used in development of leadership qualities and in MBA students and alumni.
